![]() Texters can reveal as much or as little of their personal information as they want. Often people need a place to vent to someone who cares, who listens with no judgment, and who can ask the right questions. And sometimes they don’t know why they text us, but by the end of the text session they feel better. Sometimes they text because they are experiencing feelings of depression, wanting to kill themselves, or hurt themselves in order to cope. They may have had a hard day, or feel isolated, or want to talk about feeling confused, angry, sad, or any other feeling. Texters can reach out for many different reasons. Loneliness and isolation, bullying, dating challenges, friendship problems, family issues, grades, suicidal feelings, self-harm, and more. We see the phone number, but nothing else. Do texters have to answer everything? What do texters have to say? Counselors do have some resources and might ask texters if they are interested in hearing them. That means that a counselor will work collaboratively – like being on the same team – with a texter, to help them come up with the best plan for themselves. Do counselors have advice or resources?Ĭounselors may have their own ideas of what a texter should do however, usually the person best suited to give advice is the texter themselves. Counselors might ask other personal questions, too. Do counselors ask lots of personal questions?Ĭounselors might ask texters how their day has been going, how they are feeling, and they may ask texters if they are having any thoughts of suicide or having any thoughts of wanting to self-harm for purposes other than to kill themselves. If it is during our operating hours, they will then receive a message from a trained counselor within a few minutes. ![]() Text Line FAQ What can I expect when I text the line?Īfter texters send the word SAFE to 20121 to start a session, they will immediately receive auto messages letting them know they have texted our Text Line Program.
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